Privacy Policy

Last Updated: August 2026

R&M Machinery (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, www.randmmachinery.co.uk, contact us or use our services.

This Privacy Policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

R&M Machinery is a Northern Ireland-based supplier of new and used agricultural and construction machinery, an authorised Yardex Machinery dealer, and provider of professional sandblasting services.

Contact Details

R&M Machinery
96 Legavallon Road
Dungiven
BT47 4QL

Email: ra************@*****ok.com

Telephone: +44 7926 293329

Website: www.randmmachinery.co.uk

2. Information We Collect

We may collect the following personal information when you use our website or contact us:

Name
Email address
Telephone number
Company name (where provided)
Postal address (where applicable)
Information submitted through contact forms
Any information contained within emails or enquiries you send us

We may also automatically collect certain technical information including:

IP address
Browser type
Device information
Operating system
Pages viewed
Website usage statistics
Referring website
Date and time of your visit

This information helps us improve the performance, security and usability of our website.

3. How We Use Your Information

We use your personal information to:

Respond to your enquiries.
Provide quotations and information about our machinery and services.
Process sales enquiries and customer orders.
Arrange deliveries or collections.
Provide customer support and after-sales service.
Improve our website and customer experience.
Meet our legal and regulatory obligations.

Where you have given your consent, we may also send you marketing communications about machinery, services and promotions. You may opt out at any time.

4. Lawful Basis for Processing

We process your personal information under one or more of the following lawful bases:

Your consent.
Performance of a contract.
Compliance with legal obligations.
Our legitimate business interests, including responding to enquiries, improving our website and providing customer support.

5. Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us:

Remember your preferences.
Monitor website performance.
Analyse visitor behaviour.
Improve website functionality.

You can manage or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

6. Google Analytics & Website Tracking

Our website may use analytics services such as Google Analytics to understand how visitors use our website.

These services collect anonymous information including:

Pages visited
Time spent on the website
Device type
Browser type
General geographic location
Website traffic sources

This information is used solely to improve our website and services.

7. Contact Forms

If you submit an enquiry through our website, we collect the information you provide so we can respond to your request.

We will only use this information for the purpose of handling your enquiry unless you have requested further communication.

8. Marketing Communications

If you choose to receive marketing communications from R&M Machinery, we may send occasional emails regarding:

New machinery
Used machinery
Yardex Machinery
Product launches
Promotions
Company news

You can unsubscribe at any time by following the unsubscribe link in our emails or by contacting us directly.

9. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties where necessary, including:

Website hosting providers
IT support providers
Delivery and transport companies
Professional advisers
Payment providers (where applicable)
Legal or regulatory authorities where required by law

All third parties are required to protect your information and process it securely.

10. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

Although we take reasonable precautions, no method of internet transmission is completely secure.

11. Data Retention

We retain personal information only for as long as necessary to:

Respond to enquiries.
Fulfil contracts.
Meet legal and accounting obligations.
Resolve disputes.
Enforce our agreements.

When information is no longer required, it will be securely deleted or anonymised.

12. Your Rights

Under UK GDPR, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information where appropriate.
Restrict the processing of your information.
Object to certain processing activities.
Request a copy of your data in a portable format.
Withdraw consent at any time where processing relies on consent.

To exercise any of these rights, please contact us using the details below.

13. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before submitting any personal information.

14. Children’s Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with the revised “Last Updated” date.

16. Contact Us

If you have any questions about this Privacy Policy or how your information is processed, please contact:

R&M Machinery

96 Legavallon Road

Dungiven

BT47 4QL